Non-Emergency Medical Transportation


Duval County and the surrounding areas

Getting to a medical appointment shouldn't be a source of stress, especially for individuals who no longer drive, live with mobility limitations, or simply need a dependable ride to and from treatment. Access Medical Transportation LLC provides non-emergency medical transportation (NEMT) throughout Duval County and the surrounding areas, connecting patients with dialysis centers, physical therapy offices, primary care visits, specialist appointments, and outpatient procedures. Every trip is scheduled around the patient's needs, with drivers trained to assist passengers safely from pickup to drop-off.


Schedule your non-emergency medical ride in Duval County and the surrounding areas today.

Understanding Non-Emergency Medical Transportation Services


Non-emergency medical transportation refers to scheduled transport for individuals who need assistance getting to healthcare appointments but do not require ambulance-level emergency care. This service fills the gap between emergency medical services and standard rideshare options, offering trained drivers, accessible vehicles, and door-to-door assistance for passengers who may use wheelchairs, walkers, or require extra time and support during transit.


NEMT is commonly used by Medicaid recipients, older adults, individuals recovering from surgery, and patients managing chronic conditions that require frequent medical visits. Unlike a standard taxi or rideshare service, NEMT drivers understand medical appointment timing, wait times, and the physical needs of passengers who may be more vulnerable during transport.

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Non-Emergency Medical Transportation (NEMT)

Difference Between NEMT and Emergency Transport


NEMT does not involve life-threatening situations or medical emergencies. Passengers requiring immediate emergency intervention should always call 911. NEMT is designed for pre-scheduled, non-urgent medical travel.

  • Who Coordinates NEMT Trips

    Trips can be booked directly by the patient, a family member, a caregiver, or through a case manager or healthcare facility coordinating a patient's transportation needs.

  • Who Benefits From NEMT Services in Duval County and the surrounding areas

    Residents throughout Duval County and the surrounding areas rely on non-emergency medical transportation for a wide range of circumstances. This service is particularly valuable for individuals who no longer have access to a personal vehicle or who have family members unable to provide transportation during work hours.

  • Common Passengers Who Use NEMT

    Seniors attending recurring medical checkups, dialysis patients requiring transportation three or more times per week, individuals recovering from surgery who cannot drive, patients managing physical or cognitive disabilities, and veterans traveling to VA-affiliated appointments all commonly use this service.

  • Situations Where NEMT Is Appropriate

    Appointments involving anesthesia or sedation where the patient cannot drive afterward, wheelchair-accessible transport needs, dialysis and chemotherapy treatment schedules, and hospital discharge transportation are all situations where NEMT provides a reliable solution.

Types of Non-Emergency Medical Trips We Provide


Access Medical Transportation LLC accommodates a variety of appointment types for patients throughout Duval County and the surrounding areas and surrounding areas.

  • Routine Medical Appointments

    Primary care visits, specialist consultations, lab work, and imaging appointments are among the most frequently scheduled trip types.

  • Recurring Treatment Transportation

    Dialysis, chemotherapy, radiation therapy, and physical therapy sessions often require consistent, reliable scheduling due to their frequency and importance to a patient's treatment plan.

  • Discharge and Post-Procedure Rides

    Patients being discharged from a hospital or outpatient surgical center often need transportation home when a family member is unavailable, along with assistance getting safely inside.

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Non-Emergency Medical Transportation (NEMT)

What to Expect During Your Ride


Every trip with Access Medical Transportation LLC is built around passenger comfort and safety. Drivers are trained to assist passengers with mobility devices, provide support entering and exiting the vehicle, and maintain appointment timing so patients are neither rushed nor left waiting unnecessarily.


Book a ride today and experience dependable NEMT service in Duval County and the surrounding areas

  • Vehicle Accessibility

    Vehicles are equipped to accommodate wheelchairs, walkers, and passengers who need additional physical assistance during boarding and travel.

  • Driver Assistance Standards

    Drivers are trained in passenger assistance protocols, including safe transfer techniques and awareness of common mobility-related needs.

Scheduling and Insurance Coverage for NEMT


Non-emergency medical transportation is often covered through Medicaid or private insurance plans, depending on a patient's specific plan and medical necessity documentation. Coordinating in advance helps ensure appointment times are met without delays.

  • How to Schedule a Trip

    Trips can typically be scheduled by phone, with recurring appointments set up on a repeating basis to simplify treatments such as dialysis or physical therapy.

  • Insurance and Payment Options

    Patients are encouraged to confirm coverage details with their insurance provider or case manager prior to scheduling, as coverage requirements vary by plan and appointment type.

Service Area Around Duval County and the surrounding areas


Access Medical Transportation LLC proudly serves patients throughout Duval County and the surrounding areas and the surrounding Baker County region, connecting residents to medical facilities both locally and in nearby cities when specialized care is required.


Contact Access Medical Transportation LLC to arrange your next medical appointment ride.

Frequently Asked Questions


  • What is Non-Emergency Medical Transportation?

    Non-emergency medical transportation is a scheduled transport service for patients who need assistance reaching medical appointments but do not require emergency ambulance care.

  • Does Medicaid Cover NEMT Rides in Florida?

    Many Florida Medicaid plans cover non-emergency medical transportation for eligible members, though coverage depends on the specific plan and documented medical necessity.

  • Who Typically Uses NEMT Services?

    Seniors, individuals with disabilities, dialysis patients, post-surgical patients, and anyone without reliable transportation to medical appointments commonly use NEMT.

  • Can NEMT Accommodate Wheelchairs?

    Yes, NEMT vehicles are equipped to safely transport passengers using wheelchairs, walkers, or other mobility devices.

  • How Far in Advance Should I Schedule a Ride?

    It is best to schedule NEMT trips at least 24 to 48 hours in advance, though recurring appointments can often be set up on an ongoing schedule.

  • Is NEMT the Same as an Ambulance?

    No, NEMT is for non-urgent transportation and does not provide emergency medical care. Passengers experiencing a medical emergency should call 911.

  • Can a Family Member Schedule a Ride on Behalf of a Patient?

    Yes, family members, caregivers, or case managers can schedule NEMT trips for a patient who needs transportation assistance.

  • Does NEMT Include Help Getting in and Out of the Vehicle?

    Yes, drivers assist passengers with boarding, seating, and mobility support throughout the trip.

  • What Types of Appointments Qualify for NEMT?

    Routine checkups, specialist visits, dialysis, chemotherapy, physical therapy, and hospital discharge transportation all qualify as appropriate NEMT trips.

  • Is NEMT Available for Recurring Treatments Like Dialysis?

    Yes, recurring transportation schedules are commonly arranged for patients receiving dialysis, chemotherapy, or physical therapy multiple times per week.

  • Do I Need Proof of a Medical Appointment to Use NEMT?

    Some insurance plans require appointment verification for reimbursement purposes, so it is helpful to have appointment details available when scheduling.